Customer Care
Your New Home Guide
Our houses wouldn’t be homes without our homeowners
Our team of knowledgeable and dedicated staff is committed to providing every new homeowner with support and guidance to ensure an excellent customer experience as they navigate through this important purchase.
Customer Care & Warranty
A dedicated Customer Care Liaison will guide our new homeowners through the entire new home process – after you purchase right through to move-in day and post-occupancy. Our Customer Care Liaison will provide regular check-ins and follow-ups to ensure that all homeowners are supported and are available to address any ongoing needs.
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Dedicated point of contact for all questions and concerns
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Construction updates
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Design Studio introduction
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Guidance on the closing process
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Information and support on warranty
We’re Here to Help
Your Customer Care Liaisons are here to keep you informed of all the critical things you need and who to contact for assistance. As you move through your Home Orientation process, your Customer Care Liaison will provide you with pertinent information related to your new home and community.
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